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Is the one-time evaluation fee refundable?

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Written by Support
Updated over a month ago

We know this is a common question, so let’s be super clear from the start:

At PIP Traders Funding LLC, the one-time evaluation fee is non-refundable.

This fee covers access to our platforms, real-time simulated market environment, performance tracking, tech infrastructure, and support during your evaluation.

Why is it non-refundable?

Because from the moment you receive access to your evaluation account, you’re using services and resources that come at a cost to the company. Even if the evaluation isn’t passed, the service has already been delivered.

Are there any exceptions?

Only in very specific cases, such as:

  • A technical issue confirmed by our team that directly impacted your trades or account.

Other reasons, like strategy mistakes, underperformance, or changes of mind, unfortunately do not qualify for a refund or credit.

Final recommendation:

Make sure you’re ready before purchasing. Review the rules, have your trading plan in place, and if you have questions — we’re here to help.

At PIP Traders Funding LLC, we believe in providing real opportunities, but also in being 100% transparent about how our process works.

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